Workshop

Employee Experience: Activating the Human Element

October 2019

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                                    • Employee Experience: Activating the Human Element

                                      04:00 PM-08:00 PM

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                                                              Brief

                                                              At "Employee Experience" workshop, we explore the employees' experience in science and strategies for designing structures, processes, and approaches that address employee experience (EX). It takes participants on a journey to present a business case on how to drive such customer experience to CX, thus delivers top-line and bottom-line growth.  Workshop Outputs: • Estimate the actual cost of employee disengagement. • Differentiate between culture and engagement. • Explore a typical perspective to measure engagement. • Learn how to present business cases for activities and programs that support employee experience and engagement. • explore the pillars of high-performance teams and the four thinking attributes.  Workshop Outline: o Day 1  Group breakers.  The cost of engagement.  Engagement vs. organizational culture.  Measuring engagement.  The Business Case for Engagement.  Pillars of engagement and mindset.  Thinking diversity and the four thinking attributes.

                                                              Speakers

                                                              Dr. Yazan Hijazi

                                                              Dr. Yazan Hijazi holds a Ph.D. in Electrical Engineering with extensive experience leading multi-million-dollar projects resulting in propriety…