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Effective leaders know how to connect well with people, listen, resolve conflict, and speak in a way that others can understand; unique traits not everyone masters.
While interpersonal intelligence focuses on our ability to understand, articulate, and be aware of what’s going on inside of us (self-awareness), interpersonal intelligence (relationship skills) allows us to navigate the realm of relationships with ease and facility.
In the context of nonprofit work (volunteering), the skills we need are more crucial; as leaders need to identify their own emotions, emotional triggers, be able to observe people’s emotions they are in contact with, manage their feelings, and work together in coherence.
Topics Covered in Workshop:
What is emotional intelligence (EQ)?
How can volunteering boost our EQ?
What is YOUR emotional intelligence?
Five Clusters of Emotional Intelligence.
How does EI help us at home and at work?
Why is it important to know about emotional intelligence?
Saturday 14th December, 2019
1 day; 3 hrs / day
Knowledge tower - 8th floor, classroom 2
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